My wireless drivers, to connect to the internet aren’t there, even after I downloaded them from HP

[Dazed24]

I’ve gone to HP’s website, downloaded all three drivers for this computer, yet I still can’t connect to the WiFi. Then when I go into Device Manager, it says under Other Devices; Network Controller, PCI Data Acquistion and Signal Processing Controller, PCI Device, PCI Encryption/Decryption Controller, SM Bus Controller, Unknown Device, Unknown Device, Unknown Device. It says that they are missing or uninstalled. I don’t know what to do anymore

[Paul_Tikkanen]

Hi:

Here are some of the drivers you need...

SM Bus Controller:  Install this driver first and restart the PC.

This package contains the Intel Chipset Installation Utility

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88829.exe

PCI Data Acquistion and Signal Processing Controller, and one of the Unknown Devices:

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware.

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83928.exe

PCI Encryption/Decryption Controller:

This package provides the Intel Trusted Execution Engine Interface (TXE) Driver

https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83927.exe

PCI Device:

This package contains the driver that enables the Realtek Card Reader

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88828.exe

I will need you to provide the hardware ID's from the Network Controller (wifi adapter) and the 2 remaining Unknown Devices after you install the above drivers.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Dazed24]

For the Network Controller;

PCI\VEN_10EC&DEV_B822&SUBSYS_831B103C&REV_00

PCI\VEN_10EC&DEV_B822&SUBSYS_831B103C

PCI\VEN_10EC&DEV_B822&CC_028000

PCI\VEN_10EC&DEV_B822&CC_0280

For the PCI Encryption/Decryption Controller:

PCI\VEN_806&DEV_2298&SUBSYS_82BD103C&REV_35

PCI\VEN_806&DEV_2298&SUBSYS_82BD103C

PCI\VEN_806&DEV_2298&CC_108000

PCI\VEN_806&DEV_2298&CC_1080

For the Unknown Device:

ACPI\VEN_HPQ&DEV_6001

ACPI\HPQ&DEV6001

*HPQ6001

[Paul_Tikkanen · Accepted solution]

Hi:

Here are the drivers you need...

Network Controller:

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

PCI Encryption/Decryption Controller:

Intel Dynamic Platform and Thermal Framework firmware. 

 https://ftp.hp.com/pub/softpaq/sp83501-84000/sp83928.exe

Unknown Device:

HP Wireless Button 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88834.exe

Bluetooth (needed for the above wireless card):

Realtek Bluetooth

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

[Dazed24]

Thank you so much, it worked. I am connected to the internet and its running smooth!!!

[Paul_Tikkanen]

You're very welcome.