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HP Recommended
Microsoft Windows 10 (32-bit)

THE NEW LAPTOP WON'T GET PAST THE PAGE TO CONNECT WITH THE INTERNET.

1 REPLY 1
HP Recommended

Hi@JOHNISFRUSTRATE,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Internet issues with the HP Notebook. I apologize for the Inconvenience, 

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try doing System Restore if it had worked fine few days ago.
  • You can do Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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