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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Need Driver
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05-20-2017 07:33 AM
Hi, I've recently bought a Probook 6470b, a friend of mine sold it to me
The problem is that, i decided to install windows 7, But when i installed the windows, the system didn't recognize the wireless/ internet adapter. Could you help me pease?
Thanks
Miguel
Solved! Go to Solution.
Accepted Solutions
05-20-2017 09:05 AM
You're very welcome, Miguel.
Greetings from the United States of America.
05-20-2017 07:47 AM
Hi, Miguel:
There can be one of many different wireless network adapters that HP could have installed in your notebook.
Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller, and then I will post the link to the wifi driver you need.
Use this guide for how to find the hardware ID:
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
05-20-2017 07:54 AM
Hello! hey, i found this to devices. Don't know which one is the correct
Thank you so much since yet
Controlador de red
PCI\VEN_14E4&DEV_4359&SUBSYS_182C103C&REV_00
PCI\VEN_14E4&DEV_4359&SUBSYS_182C103C
PCI\VEN_14E4&DEV_4359&CC_028000
PCI\VEN_14E4&DEV_4359&CC_0280
Controlador ethernet
PCI\VEN_8086&DEV_1503&SUBSYS_179C103C&REV_04
PCI\VEN_8086&DEV_1503&SUBSYS_179C103C
PCI\VEN_8086&DEV_1503&CC_020000
PCI\VEN_8086&DEV_1503&CC_0200
05-20-2017 07:58 AM
Hi:
You need these drivers for those devices...
This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66445.exe
This package contains the driver installation package for the Intel 82579LM and 82579V Gigabit Ethernet Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60775.exe
You will also need this bluetooth driver for the Broadcom wireless adapter your notebook has...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
05-20-2017 03:32 PM
Hi Paul,}
I could solved the problem with ethernet device. Thanks so much for that..
but then, looking at the devices installed in my pc.. i found out that there were a lot of them that figured as Unknown. These are the ID hardware:
USB\VID_138A&PID_003D&REV_0104
USB\VID_138A&PID_003D
ACPI\HPQ6000
*HPQ6000
PCI\VEN_197B&DEV_2392&SUBSYS_179C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_179C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
PCI\VEN_8086&DEV_1E3A&SUBSYS_179C103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_179C103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780
PCI\VEN_8086&DEV_1E31&SUBSYS_179C103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_179C103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03
Hope you to still be there.. haha!!
Greetings,
Miguel
05-20-2017 03:39 PM
Hi, Miguel:
Here are the drivers you need in the order of the ID's you posted...
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe
This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63661.exe
This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.
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