• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-25-2025 05:52 AM

HP Recommended

Hi, I’m facing an issue with my PC where the network adapter gets disabled every time I restart the system. I have to run the Windows troubleshooter to re-enable it after each reboot. At first, I thought it only happened after Windows updates, but now it occurs every time I restart.

I’m using Microsoft Windows 11 Home.
I’ve already tried updating the BIOS, updating/reinstalling/deleting the network adapter drivers, but nothing has worked so far.

Has anyone experienced this issue or knows a possible fix?

Reply
3 REPLIES 3

‎11-25-2025 07:24 AM - edited ‎11-25-2025 07:25 AM

HP Recommended

What model Wi-Fi adapter does your notebook come with?

 

What is the driver version and date?

Reply
Was this reply helpful? Yes No

‎11-30-2025 03:59 AM

HP Recommended

Thanks for responding.
Please find the details below:

Wi-Fi Adapter Model: Realtek 8852BE-VT Wireless LAN WiFi 6 PCI-E NIC

Driver Version: 6101.19.132.0

Driver Date: 25-06-2025

Reply
Was this reply helpful? Yes No

‎11-30-2025 06:15 AM

HP Recommended

You're very welcome.

 

Your notebook's Wi-Fi adapter has the latest version of the driver installed, so unfortunately, I don't have any suggestions for you to try other than to try an older version of the driver.

 

This link has the older version listed under the Revision History section.

 

First come the release notes and then the driver links.

 

HP Laptop 17-cn3000ca (7Q024UA) Software and Driver Details

 

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.