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Network Adapters disappeared

HP Recommended
HP Stream 14
Microsoft Windows 10 (64-bit)

I just purchased this device about 2 months ago and have experienced issues connecting via WiFi and Bluetooth, then all of a sudden the network adapters disappeared. Went to device manager - network adapters and nothing is there to uninstall. I've reset the computer with no luck. This laptop is still in warranty. What should the next steps be? I cannot get a response from HP Service Techs.

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