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‎08-11-2017 12:54 PM

HP Recommended
Product: HP 630
Operating System: Microsoft Windows 7 (64-bit)

Capture.PNGi upgraded my OS to Windows 7 Ultimate  and since then, i cant access wifi, even the wifi button does not work, it remains lit in orange.

when i try instaqlling wireless network drivers, i get the response that "the device is deactivated or disconnected"

 

Kindly assist

 

the attached image indicates the problem areas in my device manager

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2017 01:34 PM

HP Recommended

Most probable the PCI driver will be needed before going after the Network Controller

Here is the drivers page.

https://support.hp.com/us-en/drivers/selfservice/hp-630-notebook-pc/5086782

Start with the drivers in the Chipset category first.


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View solution in original post

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6 REPLIES 6

‎08-11-2017 01:34 PM

HP Recommended

Most probable the PCI driver will be needed before going after the Network Controller

Here is the drivers page.

https://support.hp.com/us-en/drivers/selfservice/hp-630-notebook-pc/5086782

Start with the drivers in the Chipset category first.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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‎08-11-2017 03:14 PM

HP Recommended

Hi, @dmimisa :

 

You need this driver for the PCI Device...

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52186.exe

 

The wireless doesn't work because the Network Controller needs a driver.

 

However, there are several different model wifi cards HP could have installed in your PC.

 

Please post the hardware ID for the device listed in your screen shot as a Network Controller, and I will post the link to the right driver you need for it.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎08-11-2017 04:40 PM

HP Recommended

the hardware IDs are the following

PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01
PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C
PCI\VEN_10EC&DEV_8176&CC_028000
PCI\VEN_10EC&DEV_8176&CC_0280

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‎08-11-2017 04:45 PM

HP Recommended

Hi:

 

You need this driver for that model wlan card...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

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‎08-11-2017 04:56 PM

HP Recommended

Hi Paul,

I am so grateful,the problem was solved immediately  i restared the computer after installing the driver.

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‎08-11-2017 06:05 PM

HP Recommended

You're very welcome.

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