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Network Chip Issue

HP Recommended
HP Spectre 360x Convertible
Microsoft Windows 10 (64-bit)


My Wireless network does not work this is what shows up in the device manager.  I know that its an issue with the network chip but I'm not sure how to replace it because there doesn't seem to be a video out there that correctly shows how to do it and when I took it to the geek squad at best buy they told me there wasn't any thing they could do.  My model number is 13-ae012dx.  If anyone could point me in the right direction I would greatly appreciate it.

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