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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Network Controller Missing Driver

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03-16-2019 11:30 AM
Hello! One day my trusty HP Zbook 14 with Windows 7 Professional 64-bit decided to lose its network controller driver. I tried every System Restore option available but all system restore points failed to take. I tried clicking "Update Driver Software" and "Scan for hardware changes" on the Network Controller from Device Manager and both failed.
Can you tell me what Network Controller driver I need to download, put on a USB key, and then transfer to my Zbook to fix the problem? I need my wireless back as I don't have Ethernet cables floating around my living room...
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03-16-2019 11:33 AM
Hi:
Go to your specific zBook's support page, download and install the Intel wifi driver.
03-16-2019 12:10 PM
I'll give it a shot. It's hard to tell which of the drivers is the right one... I'll try the 2018 Wireless LAN Drivers first.
- Intel 7260/3160 Wireless LAN Drivers 17.13.11.5 Rev.D 207.9 MB Jan 22, 2015
- Intel I217LM/V and I218LM Gigabit Ethernet Driver for Microsoft Windows 12.15.23.7 Rev.A 10.8 MB Feb 3, 2017
- Intel Wilkin Peak Wireless LAN Driver 16.1.5 D 243.8 MB Nov 8, 2013
- Intel Wireless LAN Driver 17.0.2.5 Rev.D 185.8 MB Apr 30, 2014
- Intel Wireless LAN Drivers 19.10.14.1 Rev.P 252.9 MB Nov 13, 2018
03-16-2019 12:38 PM
It's alive! Network came back after a slow installation w/ no progress bar (trust was required). I was able to select my wireless network after that, reauthenticate, et voila! I'm online!
The SP92648.exe did the job in my case (Intel Wireless LAN Drivers 19.10.14.1 Rev.P 252.9 MB Nov 13, 2018).
Thank you, Paul!