Network Password

[SDS07]

Can anyone help please.....

Please can you tell me the WiFi password. 

I can locate the network @HP ENVY 4520 series printer” on my WiFi list but then it asks for a password to join.

Please can you tell me what the password is please?

Kind Regards 

[asmita6658]

Hi @SDS07

Welcome to the HP Support Community. 

Instead of connecting your computer or mobile devices to the Wi-Fi Direct, connect it to your home network and also, try these steps to disable the Wi-Fi Direct - Tap on the Wi-Fi Direct menu  where you can turn off Wi-Fi Direct. 

If the issue still persists, try restoring the network settings to defaults - 

Step 1 Network Restore -

On the printer's control panel -

1) Touch the "Wireless icon".

2) Touch the "Settings" icon.

3) Select "Restore Network Settings".

4) Select "Yes".

Step 2 Reboot the devices -

1) Turn off the Router, Printer, and the computer.

2) Wait for 60 seconds.

3) Turn on the Router first and wait for all the lights to stabilize.

4) Turn on the printer and allow it to configure itself.

5) Turn on the computer.

Step 3 Run Wireless Wizard -

On the printer's control panel, go to the Network menu or touch the wireless icon and then go to settings. Select Wireless Setup Wizard.

Hope this helps! Keep me posted. 

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