• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hello can you help me with my laptop hp envy x360. I have an issue with the network I cannot connect to the WiFi it says missing network adapter device.

my laptop details 

name: hp envy x360 convertible 

model: 15-eu1073cl

ProdID: 644F0UA

SN: [Personal Information Removed]

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing the Wi-Fi driver for your notebook's Wi-Fi adapter allows you to connect to the internet.

 

Driver - HP ENVY x360 15 Convertible PC 15-eu1000 (4V9Q2AV) | HP® Customer Support

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.