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Honor Student
Posts: 2
Member Since: ‎08-20-2017
Message 1 of 4 (119 Views)

Network adapter

Product Name: 15-n261tx
Operating System: Microsoft Windows 8.1 (64-bit)
No network connection working, WiFi or LAN, shows messege that doesn't find properly installed driver for network adapter? How to solve? Wich network adapter should I install?
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Posts: 62,570
Member Since: ‎01-29-2009
Message 2 of 4 (96 Views)

Re: Network adapter

@Shaival

 

Please try the following drivers for Windows 8.1 (64bit):

 

1. Wired LAN: Realtek Local Area Network (LAN) Driver

     http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63974.exe

 

2. Wireless LAN:  MediaTek (Ralink) Wireless LAN (WLAN) Adapter

     http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

      

3. Bluetooth: Mediatek (Ralink) Bluetooth Software Driver

    http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

 

Regards.

 

 

 

BH
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Honor Student
Posts: 2
Member Since: ‎08-20-2017
Message 3 of 4 (81 Views)

Re: Network adapter

Thanks, one more help, wich network adapter should I install in device manager, options are apple, intel, intel, intel corporation and Microsoft & then sub menu
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Posts: 62,570
Member Since: ‎01-29-2009
Message 4 of 4 (68 Views)

Re: Network adapter

Hi,

 

Just download and install the above files. They will install drivers to the right spot.

 

Regards.

BH
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