-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- New laptop will not connect to my home wifi but will connect...

Create an account on the HP Community to personalize your profile and ask a question
03-02-2020 04:08 PM
When I connect to my home wifi the connection lasts for a few seconds then stops. Then the laptop will not display any wifi networks or jumps in & out of showing the available networks or nothing available.
I have other devices connected to this long established wifi & guests can sign into it etc it's just my brand new Pavilion laptop that has this problem.
If I connect it to my mobile phone hotspot all is OK. Also OK on ethernet cable.
Have tried reconnecting lots of times, repeatedly trying all the online solution for several hours (windows up to date, updated / reinstalled drivers, network troubleshoot/reset etc etc) & nothing works.
Solved! Go to Solution.