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‎09-21-2020 09:04 AM

HP Recommended
Product: Hp envy 4355
Operating System: Microsoft Windows 10 (32-bit)

Trying to connect new printer to laptop   I do not have the manual   My laptop is asking for my Hp pin   I do not know where to find it 

1 REPLY 1

‎09-24-2020 02:52 PM

HP Recommended

@Diamond-6, Welcome to HP Support Community!

 

Assuming that you're trying to connect the printer wirelessly to the computer, I'd suggest you refer to the document Connect to a Wireless HP Printer for help. If the WPS Pin pop-up appears during setup, follow the steps from the document HP Printers - An 'Enter WPS PIN' Message Displays During Printer Setup.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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