• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion

I accidentally deleted CISCO ... something... I can't remember what it was, from my applications. After that application was removed from the laptop wifi was unobtainable. It shows all the available networks, but when I try to connect to mine it says "cannot connect to this network". I know it's not an issue with my wifi because my google chrome book has been connected this entire time. I tested Hotspot and that worked perfectly fine. My laptop had no problem connecting to my Verizon Wireless hotspot. It's just the wifi connection it can't do. I have tried everything. Rebooting the network. Looking into CISCO's website, multiple online forums. Nothing I've tried has resolved the issue. I have no idea how to fix it and support is no help, neither is the troubleshooting option through the laptop itself. Does anyone know how to fix this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.