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‎10-23-2023 10:33 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 IDS Base Model

I've had this computer for less than 2 months and all of the sudden I have no wi-fi options, no wireless adapter in device manager. There were no updates, the computer never restarted, it's like the wireless adapter just deleted itself while I was using the computer. I've spent a couple of hours now trying everything I could find online, but nothing is helping me. Is my brand new computer just a brick with no internet capabilities now? 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2023 08:23 AM

HP Recommended

Okay, after hours of searching, I found a comment on reddit where someone held the power button for 60 seconds, waited a few seconds before turning it back on, and it worked for them. So, I tried that and it worked for me as well. Still have no idea why all of this happened to begin with or why exactly that fixed it. 

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1 REPLY 1

‎10-24-2023 08:23 AM

HP Recommended

Okay, after hours of searching, I found a comment on reddit where someone held the power button for 60 seconds, waited a few seconds before turning it back on, and it worked for them. So, I tried that and it worked for me as well. Still have no idea why all of this happened to begin with or why exactly that fixed it. 

1 person found this reply helpful
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