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Meelas_codes
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No Wifi option on my Laptop

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Hp Laptop 15-da0xxx

 My new HP Laptop 15-da0xx does not have the wifi function. Please I need help to get a wifi driver for my Laptop.

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Paul_Tikkanen
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Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/c00033108

 

What operating system is installed?

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Meelas_codes
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Below are my system details:

System Model: HP Laptop 15-da0xxx

System SKU: 4QP25UA#ABA

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Paul_Tikkanen
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Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/in-en/document/c06074674

 

It indicates that it comes with a Realtek 8723DE wifi adapter but the parts list says otherwise.

 

The HP partsurfer website indicates your notebook has the RTL8821CE AC wifi adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=4QP25UA

 

This wifi driver would work for either adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE and RTL8822CE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

 

If that doesn't work I suggest you contact HP support in Africa and submit a support case under the warranty.

 

https://www8.hp.com/emea_africa/en/contact-hp/contact.html

 

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