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No connections are available

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HP Pavillion 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Product name : HP Pavillion 15 Notebook PC

When I click on wifi, it shows "No connections are available." I tried troubleshooting, but it shows "Troubleshooting couldn't identify the problem.". What should I do? Please help me.

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I have exactly the same issue.... I've had some replies in the post I made yesterday (see below for link), but I didn't have any luck with the solutions offered. However, I think this was because of my lack of skills rather than the advice being bad....maybe you will do better with it?


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Just fixed it with a hard reset:

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HP Recommended

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-


HWT WiFI.png

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