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- No internet on new laptop

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02-26-2023 05:37 AM
Can’t get internet connection for laptop though working for I pad it’s a new laptop and can’t get emails either Can anyone help ? Could do with a telephone number though guess I’ll have to wait until tomorrow for help!
I thought I was literate but guess my age (84) is against me!
03-02-2023 12:43 AM
Hi @Marcella-2
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing internet issues.
Kindly refer to the steps on this link to update BIOS, pending drivers in HP Support Assistant and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee