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‎01-09-2023 12:21 PM

HP Recommended
Product: HP Pavilion - 17-ar050wm

Network devices disappeared from laptop after windows update message "PC doesn't currently meet the minimum system requirements to run Windows 11".  I'm currently running Windows 10 v21H2.  Network adapters under the device manager does not list the WLAN device or the wireless device (yes, I checked "show hidden devices) and it's still not listed. Since I can't connect, I can't run any of the HP support tools from the laptop to try and fix the problem.  I tried downloading drivers from the HP site (based on the serial #) and this did not solve the problem either.  Drivers downloaded include:  Intel WLAN driver - sp114211, Realtek LAN driver Windows 10 v1803 - sp84535, and Realtek LAN driver Windows 10 v1803 - sp88570.  Not sure how to resolve this problem... if I try and update Windows 10 (I believe the latest version is v22H2), will that resolve the issue.  I did run hardware diagnostics and everything passes (except for the battery), so pretty sure it's not a hardware problem.  Please help.

 

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