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Oaki65
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Message 1 of 2
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No network on HP USB-c-dock

HP Recommended
HP elite USB-C dock G4
Microsoft Windows 10 (64-bit)

My computer will not fins any networkcard on USB-C dock. The lights on the ethernetcontact is green but my computer cant find the card.

 

The computer is an Elitebook x360 1020 G2. Im not sure but i have problem  with PCI to PCI Bridge in the Device Manager. Guess that can have something to do with it.

1 REPLY 1
banhien
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Message 2 of 2
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HP Recommended

@Oaki65 

 

The dock uses network card from your machine. Please download and install the following software

 

       https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99654.exe

 

Hope this helps

 

Note: Are you okay with Sound/Audio ? If NOT, you need following software

            https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95808.exe

 

Regards.

BH
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