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‎03-20-2022 03:57 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The wireless adapter is absent from network adapters. I have just bought this laptop. During the configuration it didn' t find any networks, so I ' ve tried  to turn it off and on again, but nothing changed. I checked on network adapters and there it wasn' t any wifi/wireless/802.xx adapter.

What should I do? 

Category:
1 person had the same question
1 REPLY 1

‎03-23-2022 05:45 AM

HP Recommended

Hi@Lilfox89,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi issues with the HP Notebook wireless adapter is not getting detected.  

 

I have a few recommendations 

  • Restart the PC once and check if it works.
  • Try doing System Restore if it had worked few days ago.
  • Update your Notebook computer to latest BIOS from HP.COM or download it from a USB.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • You can do Reset PC Keep my files from windows and check if it works. 

Hope this helps! Keep me posted. 

 

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