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Solved!

No wireless connections available

HP Recommended
15-r210dx notebook
Microsoft Windows 10 (64-bit)
All of the sudden one day my computer stopped allowing me to connect to the wifi. I know airplane mode is not on and that's not the problem. It shows a box with a red "x" where the wifi options used to be and says "no connections are available". When I troubleshooted it said I needed to use an Ethernet cable. When I go to device manager>network adapters, the only one listed is "Realtek PCle FE Family Controller". I've tried unstalling and restarting my computer and that hasn't worked. I don't know what else to do. Please help!
1 REPLY 1
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HP Support Agent
HP Support Agent
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HP Recommended

Hi @Kristin23S

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to connect to your wireless network.

 

I’d love to help!

 

Follow the steps in the below link to fix this issue.

 

http://hp.care/2fsiEjj

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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