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‎05-01-2016 06:30 PM

HP Recommended
Product: Pavillion 23
Operating System: Microsoft Windows 10 (64-bit)

I have a pavillion 23 all in one with a realtek GBE family controller, after a restart the wireless is missing, no network shown in traybar.

When i do a repair network it comes back and tells that a network cable is missing

 

What to do, i tried restore to an earlier point and that didnt work.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2016 08:22 AM

HP Recommended

Finally i called HP Service who fixed the issue with a remote session.

View solution in original post

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5 REPLIES 5

‎05-01-2016 06:40 PM

HP Recommended

Hi,

 

What is your Pavillion 23 ? Please closerly look at the label at the back.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-01-2016 06:53 PM

HP Recommended

It is a model no. 23-g222la

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‎05-01-2016 07:27 PM

HP Recommended

Hi,

 

Please use drivers for wireless and bluetooth from the following link:

 

        http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-All-in-One-Desktop-PC-series/7161726/...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-02-2016 05:52 AM

HP Recommended

Downloaded driver file to a usb stick on other pc and installed on pavillion 23, pavillion came back that best driver was installed.

So still no wifi

 

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‎05-02-2016 08:22 AM

HP Recommended

Finally i called HP Service who fixed the issue with a remote session.

Was this reply helpful? Yes No
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