No wireless on pavillion 23

[Ahs1]

I have a pavillion 23 all in one with a realtek GBE family controller, after a restart the wireless is missing, no network shown in traybar.

When i do a repair network it comes back and tells that a network cable is missing

What to do, i tried restore to an earlier point and that didnt work.

[banhien]

Hi,

What is your Pavillion 23 ? Please closerly look at the label at the back.

Regards.

[Ahs1]

It is a model no. 23-g222la

[banhien]

Hi,

Please use drivers for wireless and bluetooth from the following link:

        http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-All-in-One-Desktop-PC-series/7161726/...

Regards.

[Ahs1]

Downloaded driver file to a usb stick on other pc and installed on pavillion 23, pavillion came back that best driver was installed.

So still no wifi

[Ahs1 · Accepted solution]

Finally i called HP Service who fixed the issue with a remote session.