Not able to connect to Wifi after I insert HDMI cable

[SurajPrasanna]

Hi all,

I was connecting my HP Laptop to an external monitor via HDMI Cable for an year.

Until recently, I'm facing this issue where in I don't see WIFI option at all when I connect to HDMI Cable.

Sometimes a restart would fix this while other times I've to manually remove & re-insert HDMI cable for the WIFi to refunction.

I tried with different HDMI cable but the issue still persists

Please provide your valuable suggestions to fix this issue

Have attached the screenshots of the issue for reference...

[Nirvana_95]

Hi @SurajPrasanna

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your HP product. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

I would suggest you please update all the drivers of your system and your monitor. Once done, let me know the outcome of it. Here is a link that will help you: https://support.hp.com/in-en/drivers 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.