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HP Recommended
Db-1059au
Microsoft Windows 10 (64-bit)

RTL8723BE-VB 802.11b/g/n is my wifi adaptor but i am unable to connect with 5ghz wifi. Not showing on my wifi list. Only 2.4 ghz is getting connected. Olz help

1 REPLY 1
HP Recommended

Hi,

b/g/n can only connect to the 2.4GHz network. To connect to the 5GHz networ you need an ac/b/g/n module or a USB dongle.

So you can either replace the network module.

Your notebook has only one antenna so you need to find an ac module with a single antenna

Ex

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supporte

https://www.ebay.com/itm/L17365-005-RTL8821CE-OEMHP-WIRELESS-BLUETOOTH-CARD-15-DA-15-DA0032WM-CA73-7...

 

On page 50 of service manual you can see the steps to replace the module

http://h10032.www1.hp.com/ctg/Manual/c06719946

 

or you can get a wifi USB dongle

Ex:

https://www.amazon.com/TP-Link-Mini-Wireless-Supports-10-9-10-14/dp/B07PB1X4CN/ref=sr_1_4?dchild=1&k...

 

Hope it helps.

David

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