Not getting the correct MBPS

[jdw123]

I was just bullied by Brightspeed to switch to fiber.  They are doing away will all copper, so no more DSL.  I signed up for 300Mbps, yet when I do a speed test I am only getting 160 -190mbps.  The so called tech they sent out said my computer was "outdated", and I should not be using firefox because it was an "android and old fashioned" browser.  My network adapter is capable of 466mbps, so why am I not getting the full amount of 300?  I live in a small 900 sq. ft. cottage, so distance is not an issue.

[banhien]

@jdw123 

Are you talking about wifi ? Let me tell you one example: racing cars can do over 300kmh on racing tracks but not your bicycle . The wifi adapter on your machine is not good enough

Regards.

[jdw123]

No, that's not it.  My adapter can accept up to 466mbps.  The fiber is horrible and has other issues, like now my phone no longer works, and it was a brand new one.  Something wrong with the fiber hookup, and of course the answer i got from them was the same.  It's your equipment, not our horrible service.