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HP Recommended
HP DeskJet 3755 All-in-One Printer

My HP Deskjet 3755 has a amber light over the circle icon for connectivity. It will not print items I have requested but does print a test page

1 REPLY 1
HP Recommended

@Mary9497 

 

Welcome to the HP support community.

 

I understand that the web service icon is blinking amber, I am glad to assist you.

  • This error occurs when a Web Services print job is blocked, or when HP Instant Ink is cancelled and a software message has not been acknowledged.
  • If both the Web Services light and the HP Instant Ink icon blink and the HP Instant Ink Service has been recently cancelled, press the Information button twice to resume printing.
  • If only the Web Services light blinks, an HP ePrint email print job has been blocked.

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.