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HP Recommended
Hp notebook-15-ac122tu
Microsoft Windows 8.1 (64-bit)

Not search any bluetooth device 

1 REPLY 1
HP Recommended

Dear Mansu-76,

 

I am sorry to hear about your problem that your HP notebook can't look for bluetooth devices.

Could you please provide me with the bluetooth driver that you are using for your system (use steps below)?

Could you please execute device manager as follows using run.exe (you can find it in the start menu):

image.png

 

Then check the bluetooth driver version using this menu as shown in the pictures (as an example I have used my own HP system:

image.png

 

image.png

 

image.png

L.J. de Boer
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.