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‎01-10-2021 09:41 AM

HP Recommended
Product: HP - 15-ac000ur (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello i have problem with my wirless conection,after update Windows 8 on windows 10,i cant turn on wirless, what I just didn’t try, and in the settings I revised everything, there is a wifi sign but it is not active.I found a solution to this problem, I need to update bios, after i downloaded the latest bios version to my laptop i tried to install it,  but after i try to install it it unpacks some InsydeFlash file, click on InsydeFlash and nothing happen,what i must to do?

2 REPLIES 2

‎01-10-2021 10:58 AM

HP Recommended

@Radmir 

That's because unfortunately, HP BIOS updates are OS-version specific.  So, if you're running a version for Windows 8x but your PC is now running Windows 10, that update will no longer work.



I am a volunteer and I do not work for, nor represent, HP
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‎01-10-2021 11:11 AM

HP Recommended

thanks for attantion, I downloaded BIOS update for windows 10 64x-like the operating system that is installed on my computer

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