ORIFA MST hub Ethernet port limited to 100 Mbps instead of 1000

[micsterm]

Using the RJ-45 Ethernet socket on an Orifa 12-port MST USB-C hub only yields a performance of 100 Mbps using Ookla Speedtest application. The package of the hub indicates "RJ 45 10/100/1000 mbps Ethernet."

The same cable (to optical Internet connection) connected to an inboard Ethernet on another laptop is tested at a performance compatible with 1,000 Mbps.

What is wrong? What can I do to enhance Ethernet performance to gigabit?

[banhien]

@micsterm 

What is your machine ? 3N389AV is invalid

                https://partsurfer.hp.com/WSearch.aspx?Wchar=Y&searchText=3N389AV

I can't find NIC port on the following machine (should be close to your machine):

              https://support.hp.com/au-en/document/c06955333

Regards.

[micsterm]

Hello,

Thanks for asking.

Accordig to "My HP," my product is 36H98EA#ABF, serial # 5CD1146Y1C.

Regards