cancel
Showing results for 
Search instead for 
Did you mean: 
CharlesCBrooks
New member
1 0 0 0
Message 1 of 2
100
Flag Post

PC can see both new HP Envy 4550 & old 5660 Printers on same WiFi HP Smart only sees 4550

HP Recommended

PC can see both new HP Envy 4550 & old 5660 Printers on same WiFi HP Smart only sees 4550
I don't know how to make HP Smart see my WiFi network

 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,061 1,093
Message 2 of 2
Flag Post
HP Recommended

@CharlesCBrooks

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the operating system on the PC?
  • Is HP Smart App installed on PC/Phone?
  • Do you have an iOs or an Android Phone?
  • Are you able to print from HP ENVY 5660 e-All-in-One Printer (without HP Smart App)?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation