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‎07-04-2019 06:40 AM

HP Recommended
Product: mouse bluetooth z5000
Operating System: Microsoft Windows 10 (64-bit)

Hallo! I've just bought the bluetooth mouse HP Z5000, but I can't pair it with my DELL PC. I've tried to install the file SP60674.exe as I've seen in a HP Chat, but without any result. Can you help me about this topic?

Thanks.

1 person had the same question
1 REPLY 1

‎07-06-2019 11:05 AM

HP Recommended

@Roberto26

 

Welcome to the HP Support Community.

 

Does the Bluetooth mouse work with other devices and also try the dongle with different ports.

 

Let me know.

 

Thanks 🙂


I am an HP Employee

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