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- Pair mouse bluetooth z5000

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07-04-2019 06:40 AM
Product: mouse bluetooth z5000
Operating System: Microsoft Windows 10 (64-bit)
Hallo! I've just bought the bluetooth mouse HP Z5000, but I can't pair it with my DELL PC. I've tried to install the file SP60674.exe as I've seen in a HP Chat, but without any result. Can you help me about this topic?
Thanks.
1 REPLY 1
07-06-2019 11:05 AM
Welcome to the HP Support Community.
Does the Bluetooth mouse work with other devices and also try the dongle with different ports.
Let me know.
Thanks 🙂
I am an HP Employee
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