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‎12-07-2019 08:14 AM

HP Recommended
Product: HP Laptop 17
Operating System: Microsoft Windows 10 (32-bit)

   My wifi signal strength suddenly dropped to only one or two bars, although this is not reflected by other devices. Performance does not seem to be affected although I usually lose connection at least once each day, troubleshooting this solves the problem by 'resetting wifi2 adapter', The situation recently deteriorated and over a period of two days I could not detect any wifi networks at all (again other devices were not affected) before connection returned without any intervention on my part.

  Is this something I can address? is a usb wifi receiver an option?

1 REPLY 1

‎12-07-2019 08:23 AM

HP Recommended

If nothing has been done to the laptop, IE opening the case for other work, then the simplest is to try a USB adapter.    Get a relatively inexpensive USB adapter to save the tech shop visit. That should bypass the present WiFi device and give you WiFi again.


I'm not an HP employee.
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