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Stuckmamma
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Message 1 of 2
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Please help. Trying to get blue light to stop blinking to set up instant ink (using iPad Pro )

HP Recommended
Hp Deskjet 3720

Hi 


As title suggests. Trying to set up Instant Ink. It requires me to print off a code but the blue light on printer is blinking. I am using new iPad Pro and although I can get it to print by connecting iPad WiFi to printer I cannot get it t odio what is needed to get printer connected online properly. 

Thank you for your help

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Stuckmamma

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To better assist you - 

 

 I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Is your printer connected to a home network or public network?

 

While you respond to that, please try the steps below to connect your printer to the network.

 

--->On the printer control panel, press the Wi-Fi Direct button.
---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady. 
--->To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet3700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type 12345678. This is the default password.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password 
--->thewireless blue light will stop blinking once the printer is connected 
--->then connect your phone back to your network

 

And then try and print  Enrolling in HP Instant Ink

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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