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‎11-27-2018 01:28 AM

HP Recommended
Product: Pavilion g000nv
Operating System: Microsoft Windows 10 (64-bit)

I have had this computer for a few years now. Recently I noticed that although my smartphone is able to pick up lots of wifi networks, the laptop isn't able to do the same. Also, when I am close to my router, the laptop only shows 2 bars. I have all the latest drivers installed.

 

I know that there are 2 antennae inside. How can I switch to the other one? If this doesn't help, what should I do?

1 REPLY 1

‎11-27-2018 02:04 AM

HP Recommended

Hi

 

It appears to only have a single band adapter...

Wireless Connectivity
802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible)

 

https://support.hp.com/us-en/product/hp-pavilion-17-g000-notebook-pc-series/7771368/model/8429220

http://h10032.www1.hp.com/ctg/Manual/c04655191           Page 38

Description                                  Spare part number
Intel Dual Band Wireless-AC 7265 802.11 ac 2x2  WiFi + BT 4.0 Combo Adapter (non vPRO)    784644-005
Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter    792609-005
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi  + Bluetooth 4.0 M.2 Combo Adapter  792608-005
 
It may be possible that you can install something like the Intel adapter.
 
If in doubt please ask.
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