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‎02-03-2021 01:49 PM

HP Recommended
Product: Office Jet 5200

I have my envy 5200 hooked to my network and have no problem there but I only get the office jet to come up as a new server not as a new device. 
I have tried all the pre-canned suggestions. I need some help!!

1 REPLY 1

‎02-10-2021 11:37 AM

HP Recommended

@Oldradiodoc

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you trying to print from a mobile device or from a computer?
  • What's the operating system installed?  
  • What seems to be the exact issue with your HP Product today?  Are you trying to set up new printer on your device? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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