06-10-2013 12:18 PM
I'm sorry you're running into this issue with dropped connections. Which driver version do you have currently? (Device Manager > Network Adapters > Qualcomm Atheros Wireless > Properties > Driver tab > version number)
Also could you give me the brand and model number of your router. I understand other devices may not be having issues with connecting to the network but there may be an issue with the network configuration and Windows 8. Once I have you router brand and model number, I can get you some more information on how to log in to your router and check which mode it is using.
I'll keep an eye out for your reply
06-11-2013 02:09 PM
06-11-2013 03:52 PM
Great! I'm glad to hear the router firmware update resolved the issue! Usually these issues do come down to one update or another. Thanks for letting me know
08-14-2013 11:48 AM
I am having the exact same problem with the exact same WIFI adapter. My internet connection will just randomly drop connection and when it happens the modem doesn't even show up in the internet connection panel and poof it reappears and the laptops connects again. At first I thought it was the router so I replaced it with a Netgear N600 but the problem remained. Is there any way to go back to factory drivers for this adapter as I never used to have this problem! Thanks so much for any help with this.
HP Notebook dv7-4053cl
Windows 7 Premium
exact same WIFI adapter
Netgear N600 Wireless Router
08-14-2013 01:03 PM
I'm sorry you're running into this wireless issue. I was checking on your driver version. It looks like the proper version listed for your model is this one:
Download and install that version. Restart if prompted and test it for a few hours (or however long it usually takes to drop) and let me know the results when you get a chance
08-17-2013 10:06 AM
AxshunJaxun, thank you so much for your time I really appreciate it. I tried the driver update like you suggested and it has only lost connection only in the last day, I consider that to be a great success! I am so happy I found this site and someone that will share there knowledge, I would happly click kudos a 100 times!
08-19-2013 10:24 AM
I have full bars on the internet access, it just completely disappears once in a while the router doesn't even show up in the list of available connections. After I click trouble shoot problem it will re-appear and the laptop connects up again, but like I said in the earlier post it has gotten significantly better with the driver update. I originally thought the router was going bad so I replaced it that wasn't the issue, luckily I found this forum before I replaced the Wifi adapter which was next on the list lol!
08-22-2013 12:57 PM
lol I definitely understand! It can be frustrating troubleshooting sometimes. I appreciate your patience and willingness to try though.
There's also another driver site that has legitimate drivers for Atheros cards. This link lists a later (the latest 3rd party) driver version for the AR9285.
It is worth a try, since you can always uninstall it and go back to 9.20 if you need to. I've seen other customers try driver from that site before with no issues. If you decide to try it, let me know the results when you get a chance
08-27-2013 07:20 AM
I never was able to get the driver download from the Czech site, so much garbage on there with zip downloader and everything else it trying to load on your pc! But I still have really good news my pc hasn't lost connection since our last posts, I think you must have scared it with the threat of the Czech drivers lol! So I think you go it fixed and like I said before I can't thank you enough for your kind help and time on this!
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)
- HP PCs - Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)
- HP PCs - Using Bluetooth Devices (Windows 10, 8)
- HP PCs - Slow Internet Troubleshooting (Windows 10, 8)