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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 15-eh0000
Microsoft Windows 10 (64-bit)

Hi everyone!

 

I've been struggling for a couple of weeks already. I have a problem with a specific Wi-Fi connection and I'm positive that the provider is not the problem.

 

Namely, I'm using my notebook on a daily basis for at least 6 hours a day and I have no problems whatsoever when I'm home. I also spend a lot of time at my friends house and that's where the problem occurs. I'm able to browse the internet completely normal until a point where the connection just dies - sometimes completely, sometimes it's barely there. At that moment, my friend has a full connection on both the laptop and the phone. My phone is also having no troubles. The third laptop device is also having no troubles with the connection. 

I got this notebook couple of months ago and the problem was there from the start but I thought that the provider is the problem. Previously I've had a device that had no problems at all connecting to this specific network. 

I've also noticed that occasionally, when I connect with my notebook, the connection sometimes instantly dies on my phone, but (also instantly) comes back with a full capacity when I disconnect my notebook.

I'm restarting the whole network multiple times per hour and it fixes the problem but just for a minute or two, then everything repeats itself.

 

I'd be very thankful for any kind of advice or help!

Best regards, Viktor

 

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