Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Problems of paring bluetooth Sony WH1000XM3 with Notebook HP ProBook 440 G5

HP Recommended
Notebook HP ProBook 440 G5
Microsoft Windows 10 (64-bit)

When paring the Headphones, bluetooth does recognize the device as a generic device, not as Headphones... then there is no new headphones added in the list of available audio devices. if I check I see the device paired but no way to listen to any sound. On the other hand the headphones are connected easily to the iphone. The bluetooth does not download the audio drivers.

how can I fix?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation