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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Problems with Intel Dual Band Wireless Ac-7265

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08-25-2019 03:00 PM
I’ve had a recurring problem with my laptop it seems to resurface whenever I travel. My wireless adapter stops working. I can’t seem to fix it this time I’ve updated the driver already looking at the event log I see this error. Miniport Intel(r) Dual Band Wireless-AC 7265 had event Fatal error: The Miniport has failed a power transition to operational power. I need help I have no idea what to do.
08-27-2019 06:17 PM
@BlackPearl12 Welcome to HP Community!
I suggest you create a new user account using the steps mentioned here, once done, install the latest version of the wlan drivers by clicking here,
And check if the issue is resolved, if not, try the below steps:
The best way to resolve the issue is by using the HP Guided Troubleshooter:
CLICK HERE FOR STEP BY STEP GUIDE
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.