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‎03-05-2019 02:01 PM - edited ‎03-05-2019 02:20 PM

HP Recommended
Product: OMEN by HP Laptop 15-dc0xxx
Operating System: Microsoft Windows 8.1 (64-bit)

Hello. I've installed today Windows 8.1 on my laptop as a second OS. My laptop has come originally with windows 10. But I needed win 8.1 to run some program. After installation most devices are recognized as unknown. I can't connect to wifi. I suppose that there are some drivers missing. I can't find the following device drivers:

 

PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&0&A3

PCI\VEN_8086&DEV_1903&SUBSYS_84DA103C&REV_07\3&11583659&0&20

PCI\VEN_8086&DEV_A379&SUBSYS_84DA103C&REV_10\3&11583659&0&90

PCI\VEN_10DE&DEV_1C8C&SUBSYS_84DA103C&REV_A1\4&193D1B32&0&0008

 

Does anyone has any idea of getting rid of that problem?

 

 

 

1 REPLY 1

‎03-05-2019 02:22 PM

HP Recommended

Hi:

 

Unfortunately, it will not be possible for anyone to help you.

 

Intel only developed W10 drivers for the Wireless-AC 9560 wifi adapter.

 

The only suggestion I can offer would be to see if the W10 driver works.

 

https://downloadcenter.intel.com/download/28241/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

 

Try the Intel chipset driver for the other 2 8086 devices.

 

https://downloadcenter.intel.com/download/28182/Chipset-INF-Utility?product=1145

 

The PCI\VEN_10DE&DEV_1C8C needs this driver...

 

https://www.nvidia.com/Download/driverResults.aspx/144364/en-us

 

It is getting to the point where is is impossible for any other OS but W10 64 bit to run correctly on these new PC's.

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