Problems with Wi fi conecction

[Ndersson]

I have problem with the wi fi conecction. The conecction dessapear constantly when the pc is on. I check the router,  updated the network sofware, BIOS is updated, but I can't check if it is the same problem if I hade the network's cable connected to the laptop, because this laptop hasnt a network socket to put in the cable. But I have tried in other places connected with other routers and the same problem arises. I also tried to have another computer coneccted and my laptop at the same time and I noticed that just mine laptop lost the wi fi conecction. 

My laptop has been in service at the store I bougth it but they can't find what is wrong. My laptop is 5 months old and since the begining I had problems with it. Someone can give me a solution? 

[JK-3]

This is a frustrating issue!!! My Laptop will be 3 yrs old at end of 2019 and for all that time I have similar issue except once my laptop has been on for about 15minutes it turns off wi-fi in whole house, My router is BT 6 my Laptop is HP notebook. I have had local Engineer in who cant understand it & whenever I try to get HP involved they do nothing. Warranty I have is 3 yrs but no use sending away they probably wont find anything, they need to send a really competant Engineer to me to understand.

[Ndersson]

Yes... Im very dessapointet about HP. I think that the personal who is helping is incompetent and cant do theirs job. I always buy HP´s pc because I never had a problem with them. They try to create and do things more easy and they have not succeeded . Bad produktion av laptops and they dont want to admited.