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HP Recommended
HP Spectre X360 - 13 - 4129nf (Energy star)
Microsoft Windows 10 (64-bit)

Bonjour, je voudrais ajouter de la RAM et remplacer le module Wifi pour améliorer les performances de mon PC. est-ce possible? Merci pour votre aide.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.

View solution in original post

8 REPLIES 8
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended

Thank you Marcus,

 

I would like to add RAM and replace the Wifi module to improve the performance of my PC. is it possible? Thanks for your help.

My Laptop :

HP Spectre X360 - 13 - 4129nf 'Energy Star)

HP Recommended

Hi@JMPESE, Welcome to the HP Support Community!

 

HP Spectre X360 - 13 - 4129nf 'Energy Star) don't have the option to upgrade WIFI 6 

 

Please find more information about the WIFI card Maintenance and Service Guide link

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

HI Praveenbv.

thank you for your response regarding WIFI6.

I have another question, Do you know if on this laptop the RAM is soldered to the motherboard in which case I cannot add more or the memory strip is fixed on a memory slot in this case I could go to 16 gigabytes instead of 8gb.

Thank you.

Have a great day

HP Recommended

Hi@JMPESE,

 

Upgrade options for this particular model are not available as the motherboard of this unit does not support the same, As it is embedded

 

HP Recommended

I Praveenbv

I understood that I had no possibility to improve the performance of this device.

Thanks for your help.

 

HP Recommended

Hi@JMPESE

  • Turn off the computer. 
  • Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. 
  • Unplug the AC adapter from the computer. 
  • Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory. 
  • Press the Power button to turn on the computer. 
  • If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key. 

Second, you can check if there is Bios update available for your PC, here is the link to download. 

Performing a test on the Hard drive as well as on the Memory from the Hardware diagnostics:  

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  4. Click Extensive Test.
  5. Click Run once, or Loop until error.
    While the test is running, the time remaining and test result for each component are shown on the screen. The test can take 2 or more hours to complete.

   NOTE:

If the diagnostics are not available when using the F2 menu, run the HP PC Hardware Diagnostics from a USB drive. To download the latest version of the diagnostics, go to the HP Hardware Diagnostics website. For instructions, see Testing from an external USB device.

 

The best way to resolve the issue is by using the HP Guided Troubleshooter: 

CLICK HERE FOR STEP BY STEP GUIDE (Scroll to the bottom for more options)

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

HP Recommended

Thanks Praveenbv, I will follow your whole procedure.

Good day to you

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