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‎12-28-2020 10:06 PM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

Looking to upgrade from the standard 4gb.  Looking for compatible sticks, max memory, and recommendations. 

 

Product Number:  2DV78UA#ABA

 

Thanks.

3 REPLIES 3

‎12-28-2020 10:23 PM

HP Recommended

@jtedmonson42 

 

Your machine is an HP Notebook - 15-bs020wm, its specs

 

              https://support.hp.com/au-en/document/c05847637

 

Manual for the series

 

            http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

Your machine only has Intel® Pentium® N3710 (1.6 GHz base frequency, up to 2.56 GHz burst frequency, 2 MB cache, 4 cores) therefore it only has 1 slot of RAM with 4 GB DDR3L-1600 SDRAM (1 x 4 GB) now and supports 8GB max.

 

You can REPLACE it using the following compatible RAM

 

            https://www.crucial.com/memory/ddr3/ct102464bf160b/ct12026234

 

Regards,

BH
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‎12-28-2020 10:30 PM

HP Recommended

Thanks for the reply, but task manager says I'm only currently using 1 of 2 slots?  I've attached a screenshot.  So can I just double up to two 8gb?

Screenshot 2020-12-29 002714.png

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‎12-28-2020 10:35 PM

HP Recommended

@banhien.

 

I also snipped the info from HP Support Assistant.

 

Screenshot 2020-12-29 003419.png

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