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‎07-22-2023 01:10 PM

HP Recommended

July 21, purchased HP 15-dy2073dx from BESTBUY .  Installed & updated all software, ran speedtest.net.  your HP max speed is ~250mb/s, not 5G as sold or advertised.  Updated drivers to latest, still same speed. 

 

My old 7 yr old DELL and my cell both show ~470 mb/s (i.e. real 5g).    what is HP doing to fix this Sales issue.  The Sales people sell what HP gives them its not a BESTBUY issue, but a HP design issue.   I need wifi speed that i'm paying for and that my other devices use properly.  Read other tickets that the adapter card 'might' be bad since the card is s/b to handle ~443 mb/s.   That's a good acceptable speed.  

 

Can I get a 5g card that works as Sold?    or another manufacture card other than REALTEK since they don't work.  

TIA Tom

 

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