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HP Recommended
hHp15s fq2015na laptop
Microsoft Windows 11

Unable to get onto internet driver problem??

1 REPLY 1
HP Recommended

Hi:

 

If it is a driver issue, you may want to see if updating the wifi driver to the latest version resolves the problem.

 

2024.0.10.224,  08/12/2021

 

https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136022.exe 

 

If your PC does not have an ethernet adapter, download the file from another PC, copy it to a USB flash drive, plug the flash drive into your notebook with no internet and install the driver from the flash drive, or you can copy the file from the flash drive to your PC and run it that way as well.

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