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Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 1 of 32 (226,382 Views)

Ralink RT3290 802.11bgn driver for windows 8.1

Product Name: pavillion g6
Operating System: Windows 8.1

Hi there.... been trying to do this on my own for almost a month now. My HP laptop won't connect wirelessly when I'm 5 feet away from my modem router. I found out that my Ralink RT3290 802.11bgn has compatibility issues with Windows 8.1 so I tried to download the driver for this. I'm still having issues updating it. I now have uninstalled the driver. how can i install it back using the compatible driver? please help im getting so frustrated and almost ready to have my laptop returned! thanks in advance.

Provost
Posts: 68,046
Member Since: ‎01-29-2009
Message 2 of 32 (226,376 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

[ Edited ]

Hi,

 

Dis you downgrade/upgrade the machine ? What is your " pavillion g6" ? Please use the following instructions for find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

Regards.

BH
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Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 3 of 32 (226,370 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

[ Edited ]

i haven't done anything on the machine. i use to connect it using a wired connection but since i need my laptop to be portable i need to connect it wirelessly only to find out that it can't connect for more than 5 feet away from the mode router.

 

these are the details i see at the back of my laptop.

 

product: J8C26PA#UUF

model: 14-ro25TX

serial: [Personal Information Removed]

Provost
Posts: 68,046
Member Since: ‎01-29-2009
Message 4 of 32 (226,364 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

Hi,

 

Please try:

 

   http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65649.exe

 

You also need:

 

   http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 5 of 32 (226,359 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

trying it right now... hope this works but thanks in advance sir...

Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 6 of 32 (226,352 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

i think it got worst. after the request and the restart all of the wireless networks are gone.

Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 7 of 32 (226,350 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

after the restart the bluetooth is on. at first i saw my wireless network but has only 1 bar of signal. then after it said cannot connect i tried again and when i check available networks they are all gone.

Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 8 of 32 (226,343 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

giving up on me too? is this an HP issue? im starting to lose hope on this machine. I still have a warranty on me so do I return this instead on go for an ACER?

Provost
Posts: 12,751
Member Since: ‎04-01-2014
Message 9 of 32 (226,322 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

Larxs


We're consumers just like you, trying to help others here in this forum.

Try downloading, saving & installing latest Intel chipset driver first:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-140540-1&cc=us&dlc=en&lc=en...

Restart system.


Uninstall currently installed WLAN & Bluetooth drivers from Device Manager - Control Panel.

Then - Again install the Wireless LAN driver from above link, restart system after completing installation. Then, install Bluetooth driver given in above link, restart system after installation. Check.

If that don't work, uninstall WLAN & Bluetooth again from Device Manager,

Try Ralink(Mediatek) driver directly from manufacturer's site:
http://www.mediatek.com/en/downloads/pciert2790rt309xrt35x2rt539xrt3290mt7630/

Restart system

Install Bluetooth driver given by banhien again. Restart system

Check.

That's all I have in my mind.


Kind regards

Visruth
** I'm a Volunteer AND I don't work for HP **


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Tutor
Posts: 15
Member Since: ‎01-05-2015
Message 10 of 32 (226,294 Views)

Re: Ralink RT3290 802.11bgn driver for windows 8.1

thanks for the response... i'll try it now sir. hope this one works...

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