• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

i have same problem but have rlt8188ee card with one antenna . and only getting 28mbs will this card work for me?

6 REPLIES 6
HP Recommended

Hi:

 

It depends on what model notebook you have.

 

Some notebooks with the RTL8188EE have the old style HMC form factor cards and the newer models have the M.2 form factor.

 

The Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005, is a M.2 form factor card.

 

If you let me know the full model number or product number of your notebook, I will be able to let you know if the RTL8821CE will work in your notebook too.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

HP Recommended

model 15-ay010ca  product x6v86ua#abl

 

HP Recommended

Yes, the above model Wi-Fi card will work just fine in your notebook.

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

HP Notebook PC (Intel) * Models: 15-ay000 – 15-ay099 * Models: 15-ay100 – 15-ay199HP 250 G5 Notebook...

HP Recommended

before i order what is expected speed of said card ?

 

HP Recommended

thank the rlt8821ce works in laptop. while it is much better than rlt8188ce i am getting 58 mbs download and 48 mbs upload ,the card is rated much faster . On link speed it still shows 72/72 mbs any way to increase that so i can get full use of the card?

HP Recommended

You're very welcome.

 

The max throughput on the RTL8821CE wifi card is 72 MBPS on the 2.4 GHz wifi band and up to 433 MBPS on the 5.0 GHz wifi band with an AC router.  With an N router, the max on the 5.0 GHz band would be 150 MBPS.

 

So, you are right...72 MBPS on the 5.0 GHz band is not good.

 

The card should work correctly without having to change any of the advanced settings for the adapter in the device manager.

 

Have you installed the latest Wi-Fi driver for the card?

 

2024.0.010.227   06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142328.exe 

 

One person said that you have to broadcast the router's SSID, or you won't get the faster speeds.

 

I don't know about that because my routers are set to broadcast the SSID since I use WPA2 security.

 

Other than making sure that you have the latest Wi-Fi driver installed, unfortunately, I don't know what else you can do.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.