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HP Recommended

Hi Paul, 

a few years ago you help with this https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Bluetooth-drivers/td-p/1828333

I have the same  id for the generic bluetooth adapter in that topic

USB\VID_0CF3&PID_311D&REV_0001

USB\VID_0CF3&PID_311D

 

but when I to opened the link to download the driver i found that now is down.

 

Could you help me please?

1 REPLY 1
HP Recommended

Hi:

 

You need this W7 bluetooth driver for that ID...

 

This package contains the driver installation package for the Atheros Bluetooth in the supported notebook models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55212.exe

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